Opening Times & Prices

PLEASE NOTE THAT WE CANNOT TAKE ADMISSION TICKET BOOKINGS OVER THE PHONE

CHILD AGES
Children are aged 2-16 years. Under 2′s are FREE (excluding visiting Father Christmas in the Enchanted Christmas Kingdom). Visitors under 16 years must be accompanied by an adult (18 years+).

Rainy-Day guarantee

Don’t worry about the weather – we won’t let the rain spoil your day. If the weather isn’t behaving and our rainy-day guarantee is triggered, you can return for a free like for like visit.

Terms and Conditions

If it rains continuously at Hatton Adventure World for 1 hour or more, customers who visited site with pre-purchased tickets are entitled to return for a complimentary like-for-like visit.

“Like-for-like” means that an adult ticket can be exchanged for another adult ticket and a child ticket for a child ticket of the same value or less.

“Like-for-like” means a term time weekday ticket will trigger a free return term time weekday ticket. For tickets purchased during special events, the valid dates for the return visit are shown below:

Zoobee’s Magic Academy (15th – 23rd Feb 2025)

Date of return visit: 24th Feb – 25th Mar 2025

Spring Spectacular (12th – 27st Apr 2025)

Date of return visit: 28th Apr – 2nd May/ 6th – 23rd May/ 2nd – 14th Jun 2025

Whitsun Dinosaurs (24th May – 1st June 2025)

Date of return visit: 2nd Jun – 18th Jul 2025

The Great Summer Adventure (19th Jul – 2nd Sep 2025)

Date of return visit: 3rd Sep – 17th Oct/ 20th – 24th Oct 2025

Halloween Spooktacular (18th – 19th Oct/ 25th – 31st Oct 2025)

Date of return visit: 3rd – 21st Nov 2025/ 2nd Jan – 31st Jan 2026

• No refunds are given if the rainy-day ticket value is less than the original visit and cannot be part redeemed against a higher priced ticket.
• For the rainy-day policy to be activated, it must rain continually for a minimum of 1 hour between 10am and 4pm. Weather conditions will be recorded by Hatton Adventure World and our decision will be final.
• Excludes Fireworks and Christmas events.
• The return date is dependent on a return ticket being available on the chosen date to visit, where tickets are sold out, another date will need to be chosen.
• Return tickets will only be issued upon confirmation of your original ticket booking reference (beginning with the letter D).
• Excludes membership visits, on the day purchased tickets (online and on the gate), free school/birthday returns or any rainy day return visits.
• No cash alternative is available.
• Tickets can only be used by the original ticket holder.
• To request your rainy-day return visit, email hatton@hattonworld.com within 7 days of your original visit with your original booking reference and the requested date for your return visit. If all conditions are met, a new ticket will be issued by email. We cannot issue rainy-day return tickets by telephone.
• The Rainy-Day Guarantee cannot be used in conjunction with any other offer.

DOGS
Please note only licensed assistance dogs are allowed into Hatton Adventure World.

Some animals can carry diseases harmful to humans – please follow these simple guidelines.

Wash your hands thoroughly before supervising the thorough washing of children’s hands using thesoap and water provided following contact with animals and before eating or drinking. Do not use gels or wipes instead of washing hands with soap and water. Supervise children at all times, especially withanimals and on the playground – animals may bite. Keep your fingers away from your mouth and donot taste animal feed. Wash any soiled clothes immediately on your return home. If you are pregnant or think you may be, avoid any contact with sheep or lambs.

Please obey safety notices in the Adventure World.

First Aid is available in the Adventure World Admission Kiosk.