Opening Times & Prices

Don’t worry about the weather – we won’t let the rain spoil your day. If the weather isn’t behaving and our rainy day guarantee is triggered, you can return for a free like for like visit.

If you have pre-purchased your ticket 48 hours before your visit make sure you still visit to enjoy our weather-proof activities AND return for another visit free of charge.

Rainy Day Terms and Conditions

If it rains continuously at Hatton Adventure World for 1 hour or more within 3 hours of your arrival, visitors with pre-purchased tickets are entitled to return for a complimentary like-for-like visit.

• “Like-for-like” means that an adult ticket can be exchanged for another adult ticket and a child ticket for a child ticket of the same value or less.
• “Like-for-like” means a term time weekday ticket will trigger a free return term time week day ticket. For tickets purchased during events, the valid dates for the return visit are shown below:
  

  Original Event Visited	Return Visit Validity
  Easter Holidays (23rd March – 7th April 2024)	8th April – 24th May and 3rd June – 19th July 2024
  Dinosaurs Alive (25h May – 2nd June 2024)	3rd June – 19th July 2024
  Great Summer Adventure (20th July – 2nd September 2024)	3rd September – 18th October and 4th November – 22nd November 2024
  Halloween Spooktacular (26th October – 3rd November 2024)	4th November – 22nd November 2024

• No refunds are given if the rainy-day ticket value is less than the original visit and cannot be part redeemed against a higher priced ticket.
• For the rainy-day policy to be activated, it must rain continually for a minimum of 1 hour between 10am and 4pm. Weather conditions will be recorded by Hatton Adventure World and our decision will be final.
• Excludes Enchanted Christmas Kingdom events.
• The return date is dependent on a return ticket being available on the chosen date to visit, where tickets are sold out, another date will need to be chosen.
• Return tickets will only be issued upon confirmation of your original ticket booking reference (beginning with the letter D).
• Excludes membership visits, on the day purchased tickets, or any rainy day return visits.
• No cash alternative is available.
• Tickets can only be used by the original ticket holder.
• To request your rainy-day return visit, email Hatton@hattonworld.com (within 7 days of your original visit) with your original booking reference and the requested date for your return visit. If all conditions are met, a new ticket will be issued by email.  We cannot issue rainy-day return tickets by telephone.
• The Rainy-Day Guarantee cannot be used in conjunction with any other offer.
• The Rainy Day Guarantee does not apply during the winter season and ended on 3rd November. This policy is in place during other times of the year to ensure our guests enjoy the full range of activities available.