FAQs
Park FAQs
Here are the most frequently asked questions about Hatton World. If you cannot find what you are looking for, please feel free to email us at hatton@hattonworld.com
Hatton Adventure World
What is Hatton Adventure World’s opening times?
10am to 5pm. Farmyard Favourites closes at 4:30pm. Please refer to the current programme for other activity times. Click Here for programme
What are your prices?
Prices vary please visit our current prices page here. Click here for current prices
How do I book?
We recommend booking online. You can also purchase tickets on the day at the Admission Kiosk, but booking online offers a discount. – Online tickets
What is your address?
Hatton Adventure World, Dark Lane, Hatton, Warwickshire, CV35 8XA
What toilet facilities do you have available?
We have multiple toilet facilities, including accessible and baby changing toilets, located inside Hatton Adventure World. Please be advised we do not have adult changing facilities or hoists.
Do you have food available to purchase onsite?
Yes, Snorty’s Restaurant inside Hatton Adventure World offers a selection of hot and cold food and beverages. Link to the current menu
Can I bring a picnic to Hatton Adventure World?
Yes, there are picnic benches available in the park. We kindly ask that outside food is not consumed inside Snorty’s Restaurant as this is reserved for Snorty’s patrons.
Can I visit soft play without a admission ticket to Hatton Adventure World?
No, soft play is included with admission to Hatton Adventure World, and there is no option to purchase a soft play-only ticket.
What is the Rainy Day Guarantee?
RAINY DAY GUARANTEE
The Rainy Day Guarantee does not apply during the winter season and ended on 3rd November. This policy is in place during other times of the year to ensure our guests enjoy the full range of activities available.
Don’t worry about the weather – we won’t let the rain spoil your day. If the weather isn’t behaving and our rainy day guarantee is triggered, you can return for a free like for like visit.
If you have pre-purchased your ticket 48 hours before your visit make sure you still visit to enjoy our weather-proof activities AND return for another visit free of charge.
Rainy Day Terms and Conditions
If it rains continuously at Hatton Adventure World for 1 hour or more within 3 hours of your arrival, visitors with pre-purchased tickets are entitled to return for a complimentary like-for-like visit.
- “Like-for-like” means that an adult ticket can be exchanged for another adult ticket and a child ticket for a child ticket of the same value or less.
- “Like-for-like” means a term time weekday ticket will trigger a free return term time week day ticket. For tickets purchased during events, the valid dates for the return visit are shown below:
Original Event Visited Return Visit Validity Easter Holidays (23rd March – 7th April 2024) 8th April – 24th May and 3rd June – 19th July 2024 Dinosaurs Alive (25h May – 2nd June 2024) 3rd June – 19th July 2024 Great Summer Adventure (20th July – 2nd September 2024) 3rd September – 18th October and 4th November – 22nd November 2024 Halloween Spooktacular (26th October – 3rd November 2024) 4th November – 22nd November 2024 - No refunds are given if the rainy-day ticket value is less than the original visit and cannot be part redeemed against a higher priced ticket.
- For the rainy-day policy to be activated, it must rain continually for a minimum of 1 hour between 10am and 4pm. Weather conditions will be recorded by Hatton Adventure World and our decision will be final.
- Excludes Enchanted Christmas Kingdom events.
- The return date is dependent on a return ticket being available on the chosen date to visit, where tickets are sold out, another date will need to be chosen.
- Return tickets will only be issued upon confirmation of your original ticket booking reference (beginning with the letter D).
- Excludes membership visits, on the day purchased tickets, or any rainy day return visits.
- No cash alternative is available.
- Tickets can only be used by the original ticket holder.
- To request your rainy-day return visit, email Hatton@hattonworld.com (within 7 days of your original visit) with your original booking reference and the requested date for your return visit. If all conditions are met, a new ticket will be issued by email. We cannot issue rainy-day return tickets by telephone.
- The Rainy-Day Guarantee cannot be used in conjunction with any other offer.
- The Rainy Day Guarantee does not apply during the winter season and ended on 3rd November. This policy is in place during other times of the year to ensure our guests enjoy the full range of activities available.
Do you offer blue light discount?
Yes, we offer discounts for Blue Light and Defence Privilege cardholders. Please email hatton@hattonworld.com with documentation, and a member of our team will issue you a code to book online.
Do you allow dogs to Hatton Adventure World?
Unfortunately, dogs are not allowed. Only task-trained, registered assistance dogs are permitted by prior arrangement.
What parking facilities do you have?
Parking is £2 for the entire day. While we typically offer hard-standing parking, during busy periods in the summer, you may be directed to surrounding fields. Disabled parking is available, and coaches can park for free. For coach pre-booking, call 01926 843411.
Do you have undercover activities?
Hatton Adventure World is an all-weather attraction. While many activities are outdoors, we offer undercover options like Snorty’s Superslide Mania, Farmyard Favourites, Guinea Pig Village, Scales and Tails, and seasonal indoor entertainment. Check the programme for current offerings.
Is Laser Combat included in Hatton Adventure World admission tickets?
Yes, Laser Combat is included during weekends and holidays from February through October. It’s first-come, first-served, and available for ages 8+. Private parties are available year-round at https://www.hattonlasercombat.com/
Do you offer Pony Rides?
No, due to unforeseen circumstances we do not offer pony rides anymore.
Do you offer tickets for disabled visitors?
Visitors who can provide the following documentation are eligible for one free carer’s ticket. Please note that this ticket is valid only when accompanying a visitor who has purchased a full-price ticket and is limited to one carer per visitor. Any additional members of your group will need to purchase tickets at full price. When you arrive, you will be required to show proof of eligibility to our reception team. If no valid documentation is presented, you may be asked to pay full price for entry. Accepted documents include:
– A Disability Living Allowance (DLA) or Attendance Allowance award letter (dated within the last 12 months).
– A Personal Independence Payment (PIP) letter (dated within the last 12 months).
– A valid and current Blue Badge.
– A letter from your GP or consultant (dated within the last 12 months) confirming the need for a full-time carer (this does not need to be a diagnosis letter).
We DO NOT accept access cards as proof of disability.
Please email hatton@hattonworld.com if you require assistance.
Is Hatton Adventure World accessible for wheelchairs and pushchairs?
Within the Adventure World, most of our paths are hard standing, which makes them generally accessible for both manual wheelchairs and powered mobility scooters. However, some of our shows and attractions do take place on grassy areas. As we are a working farm our paths may be a little uneven or get muddy particularly in bad weather.
We recommend keeping this in mind when planning your visit. If you have any further questions, please feel free to reach out, and we’ll do our best to accommodate your needs.
Can I hire a wheelchair?
Unfortunately we don’t have wheelchairs for hire, you are welcome to bring your own.
Are there restrictions in Superslide Mania soft play?
Arms and legs MUST be covered to ride the slides and socks MUST be worn inside soft play at all times. There are 3 areas in Superslide Mania. One is suitable for babies (0-2), one for toddlers (2-4) and then our slides and larger area are suitable for children over 0.9 metres. Children must be supervised at all times.
Can we handle and feed your animals?
You can purchase grassnuts to feed our sheep and goats. Our other animals are unable to be fed due to dietary requirements. We do daily handling sessions in Guineapig Village and Scales and Tails. Please see times on our programme.
Are there any restrictions for pregnant guests?
Pregnant ladies should avoid close contact with sheep, lambs and livestock animals. Please research before visiting & contact hatton@hattonworld.com
Do you offer birthday parties at Hatton Adventure World?
We do, please visit Birthday Parties or email parties@hattonworld.com for more information.
Do you offer School/Group visits at Hatton Adventure World?
We do, please visit Groups & Schools or email groups@hattonworld.com for more information.
